Introduction

Book One Tour is an online travel, accommodation, and hotel reservation service provider for its customers. Book one Tours is owns and operates the website www.bookonetour.com . The Website enables End Users to make Tour package booking and related reservations. For providing the Services Book one Tours has entered into booking / organizing/ arrangements with various Tour Packages, hotel, transport, and payment gateway service providers Third Party Service vendors.

Book one Privacy Policy:

This Privacy policy describes Book One Tour policies and procedures on the collection, use, and disclosure of the information provided by End Users and the Visitors of the Website. Book One Tour shall not use the Users information in any manner except as provided under this Privacy Policy. Every User who accesses or uses the Website shall be bound by this Privacy Policy. This Privacy Policy is applicable to persons who register and get services through any Sales Channel of Book One Tour. (Like website, mobile site, mobile app & offline channels including call centers and retail offices).If you do not agree to the terms in this Policy, we kindly ask you to leave the site.
If you have any questions or concerns, regarding this privacy policy, you should contact our Customer Support Desk at info@bookonetour.com

Collection of your personal data

Personal Information is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person. Personal Information about an individual from which that person can be identified, addresses, date of birth, password and payment information. It does not include data where the identity has been removed or otherwise anonym zed (anonymous data).

1. We collect your personally identifiable information including but not limited to your (i) name; (ii) e-mail address; (iii) contact number; (iv) residential address; (v) internet protocol, address, in the following circumstances:


2. When you make a reservation, or opt for a package from our Website or App or through the aid of our customer service team;


3. When you register with us, make a requisition for information pertaining to holiday packages, subscribe to our newsletters, enter competitions, share with us your experience or provide any other details in relation to a holiday package availed by you, send us queries or register for promotions;


4. .When you set up a free account on our Website or App or participate in surveys or provide us your feedback; and


5. When you engage with us in any online or offline event or portray your interest on any page hosted by us on a third-party platform or location or voluntarily provide your details for our promotions.


6. .While you can browse certain sections of our Website or App, prior to registering as a member, certain activities (such as placing an order) requires mandatory registration1. We may use your contact information for sending you (i) offers based on your previous orders and your interests, (ii) payment reminder notices, (iii) travel vouchers and (iv) updates on the travel sector through our newsletters. In the event, you do not wish to receive such information, you may unsubscribe through the facility in the email message you receive

 Users Note

This section of the Privacy Policy applies to all Users.

A condition of each User's use of and access to the Website provided by Book one tour to End Users is his/her acceptance of the terms of use available at www.bookonetour.com ,which also involves acceptance of the terms of this Privacy Policy. Any User who does not agree with any provisions of the same is required to leave the Website immediately.

When browsing the Website, a User is not required to provide Personal Information unless and until such User chooses to avail or sign up for any of the Services. Book one Tour may keep records of telephone calls received from and made to Users for the purpose of administration of Services, research and development, business development or for User administration.

The Websites may enable Users to communicate with other Users or to post information to be accessed by others, whereupon other Users may collect such data. Book one Tour hereby expressly disclaims any liability for any misuse of such information that is made available by Users in such a manner, neither does Book one Tour any such data or communication.

Book one Tour may choose to conduct contests and surveys to collect relevant information about the Users' preferences. These surveys and contests are optional and if the User chooses to respond, his/her responses will be kept anonymous. The demographic information that the User provides in the registration process and through any surveys or contests is used to help Book one tour improve its services to meet the needs and preferences of Users.

Book one Tour does not knowingly collect personal data from children; only persons above the age of 18 shall be permitted to use the Services as provided in the Terms of Use.

Book one Tour will not disclose any Personal Information to governmental institutions or authorities unless such disclosure is requisitioned under any law or judicial decree or when Book one Tour, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply the Terms of Use.

All Book one Tour employees and data processors, which have access to, and are associated with the processing of Personal Information provided by Users, are obliged to respect the confidentiality of every User's Personal Information. The Users acknowledge that this Privacy Policy is part of the Terms of Use and unconditionally agree that becoming a User of the Website and its Services signifies their assent to this Privacy Policy. The User's visit to the Website and any dispute over privacy is subject to this Privacy Policy and Terms of Use. Book one Tour may update this privacy policy at any time, with or without advance notice. In the event there are significant changes in the way Book one Tour treats User's personally identifiable information, Book One Tour will display a notice on the Website or send Users an email, as provided for above. Unless stated otherwise, Book one Tour current privacy policy applies to all information that Book One Tour has about Users and their account if applicable.

On Enquiry / Reservation process, Book one Tour may collect the following Personal Information from End Users

• Name Contact information including favorite locations including home address and office address, email address and mobile number. Personal identification,
• To facilitate travel, accommodation and allied reservations offered by To allow Book one tour to contact the User for customer service purposes, if necessary
• To customize the content of the Website to meet specific needs of the User
• To make improvements to the Website

Surveys:

We value opinions and comments from our Users and frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information received is aggregated, and used to make improvements to Website, other Sales Channels, and services and to develop appealing content,features, and promotions for members based on the results of the surveys. Identity of the survey participants is anonymous unless otherwise stated in the survey.

Cookies

Cookies are small pieces of information that are stored by your browser on your device's hard drive. Cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your Personal Information. The use of cookies is very common on the Internet.

Book One Tours use of cookies is similar to that of any other reputable online companies. No personally identifiable information (PII) about you (e.g., name, address, etc.) is gathered or stored in the cookies placed by a website or mobile site and, as a result, none can be passed on to any third parties. Cookies allow us to serve you better and more efficiently, and to personalize your experience at our website and mobile site. Book One Tour. Uses cookies to personalize your experience on the website and mobile site, and with respect to advertisements.p>

With whom your Personal Information is shared?

A. When traveler enquires any tour booking then local organizer / agency contact information & company information is shared with traveler and same time traveler contact information (name, mobile, email) is shared with travel agency/ Tour organizer.

B. When travel agency buys traveler’s customized package then traveler contact information (name, mobile, email) is shared with travel agency